Experience
Design Design Communications
Graphic Design firm
Chicago
April 2004-March 2007
Senior Designer
- Worked closely with a varied array of clients to nurture and extend brand through web, print and new media. Most notable relationship is with LaSalle Bank, for whom I produced marketing materials and posters for bank branches, creative campaigns, interactive screens and animations for the LaSalle ATM experience and information design and acrylic surrounds for kiosks and ATM towers.

Sapient
Internet consulting
Chicago/Detroit
Sept 2003-January 2004
Freelance
- Designed call center system prototype interface, participated in behavioral workshops and interviews and produced user experience brief for General Motors’ insurance division (GMAC).

BuildCentral
Marketing/Internet consulting
Chicago
June 2002-Sept 2003
Graphic/Web Designer
- Design interfaces, both web and print advertising/marketing materials for high-performance building product manufacturers. Also in-house projects.
- Both graphics production and Dreamweaver/HTML

Niteo Partners an NEC Company (formerly Zefer)
Internet consulting firm
Chicago
Sept 2001-May 2002
Senior experience designer
- Served as lead visual designer on several corporate websites, developing interface concepts and assisting structural designers with information architecture and wireframes
- Took on content auditing and quality assurance roles
- Assisted cognitive engineers with all aspects of user-centered design, including usability assessments, testing and heuristic reviews

Zefer (formerly Neoglyphics)
Internet consulting firm
Chicago
June 1999-Sept 2001
Senior experience designer
- Served as lead visual designer for high-profile clients including Sears, 3Com, Hillenbrand Industries, APW and Sara Lee
- Successfully translated business and technology issues into unique interface designs, creative briefs and style guidelines
- Assisted in creation of information architecture, wireframes, paper prototypes, requirements documentation and helped with user profiling, usability assessments and quality assurance

Neoglyphics
Internet consulting firm
Chicago
Feb 1996-June 1999
Design director
- Lead designer for Sears.com 1997-1999
- Designed interfaces for Sears.com and its numerous subsites and promo sites
- Did both graphics production and HTML; also directed team of three designers and production artists
- Assisted in quality assurance, proofreading and user testing
- Brand strategy and development
- Established important client relationships
- High Five Award (for Sears.com Spring 1998)
- Sears Partner in Progress Award (given to only 1% of over 10,000 vendors)
- Created interface designs, graphics production and HTML for Ameritech, US Postal Service, Kraft, John Deere, Sears/WNBA, Craftsman, Market Day, Paladin, Chicago Sun Times

Print's Appeal
Graphic design studio
Mansfield, Ohio
April 1994-August 1995
- Designed and produced print materials, ranging from annual reports and full-color newspaper ads to newsletters and brochures
- Coordinated daily project schedules and digital output for clients

News Journal
Newspaper
Mansfield, Ohio
Jan 1992-April 1994
- Designed advertising for long-term campaigns and created promotional materials

A&W Advertising
Advertising agency
Mansfield, Ohio
June 1990-Jan 1992
- Created brochures, programs, and newspaper ads for local accounts




Education
University of Cincinnati
College of Design, Architecture, Art and Planning
Bachelor of Science in Graphic Design 1990

UC Internships
Zender + Associates
Cincinnati design studio, Winter 1990
- Developed a design system for the Cincinnati Ballet for brochures, posters and advertising

Logeman and Associates
Chicago design studio, Summer 1989

American Stock Exchange
In-house design department
New York City
Summer 1988, Winter 1989

Activities/Skills
Design Workshops
- Nielsen Norman Usability Conference
- The Art and Science of Web Design
- E-Commerce Usability
- Tufte/Envisioning Info

Technical skills
Photoshop, Illustrator, Quark/InDesign, Flash, Dreamweaver

Also
- Frank Lloyd Wright Home and Studio guide
- Players Workshop of the Second City grad

Contact Information
312-933-1345 cell
jenny@macchione.com
jenben1282@yahoo.com
www.macchione.com

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